About Me
Mark Stout
Technology Specialist | Mentor | Lifelong Learner
About Me
I have been passionate about technology from its earliest days. I was an early adopter of personal computers, buying my first PC back in 1979, and I quickly moved into the world of online communications by joining Compuserve in 1980. My career, which began that same year, has been a journey through the evolution of tech.
Over the years, I have sold personal computers, home electronics, and enterprise software. I've also had the privilege of providing project management and technology training to professionals worldwide. Currently, I am running a Help Desk Team where I'm having a lot of fun developing tools, creating documentation, and mentoring the next generation of technology workers.
My curiosity hasn't waned. Lately, I have been wandering through the fascinating world of Artificial Intelligence, exploring its creative potential by making video clips, images, and generating code for a major project (to be announced soon!). For several years, I also had the pleasure of sharing my insights as a newspaper technology columnist.
Connect With Me
- Email: markstout@gmail.com
- Substack: familytech.substack.com
- Threads: @mstout1111
- Fediverse: @mstout@twit.social
Resume
Professional Summary
Computer technical specialist with experience in customer service and help desk support. Have provided telephone and onsite support, classroom training, documentation writing, and sales support activities. An active blogger, tech columnist and freelance writer. Well versed in social media: active on Twitter, Facebook, and Google Plus.
Certifications
- CompTIA A+ Certified – August 2015
- Network Technician Certificate from NVCC TRIP Program
Key Skills & Abilities
Programming
- Visual Basic
- Google Gemini for Vibe Programming
- Google Gemini Veo3 for Video Creation
- Google Gemini Imagen 4 for Image Creation
Productivity
- Office Suite
- Evernote
- Dropbox
- Google Voice
Server Applications
- SQL Database
- Apache Tomcat
Applications
- Sales Force
- Remedy
Presentation & Video
- Adobe Premier
- Photoshop
- Encore
- PowerPoint
- Camtasia
- DaVinci Resolve
- OBS
Web Development
- HTML
- PHP
- JavaScript
Job Titles and Tasks:
- Team Lead - Technical Help Desk
- National Accounts Manager
- Course Writing
- Technical Writing
- Help File Author
- Sales
- Project Management Consulting
- Training
Education
Bachelor of Arts, Journalism & Broadcasting, Central Missouri State